Yartek MEP IT Support

Client Overview:

Yartek MEP specializes in mechanical, electrical, and plumbing solutions.

Challenges:

Yartek MEP required comprehensive IT support to ensure their systems ran smoothly, particularly focusing on network security and reliable communication systems.

Solutions Provided by UCT:

• Firewall Management (FORTINET): Implemented and maintained a robust Fortinet firewall to enhance network security and protect against external threats.
• PBX Management (Panasonic): Managed the company’s Panasonic IP telephone system, ensuring smooth communication across their operations.
• Help Desk Support: Provided continuous hardware, software, and printer support to minimize downtime.
• Access Control: Integrated an access control system to secure physical office spaces.
• Email Management (MS Outlook): Managed and optimized Microsoft Outlook email accounts for the team, ensuring secure and seamless communication.

Results:

• Enhanced network security with zero breaches after the implementation of the Fortinet firewall.
• Improved communication reliability through the PBX system.
• Reduced downtime and faster troubleshooting through Help Desk support.
• Better access control and improved office security.