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How to Tell If Your Digital Marketing Campaigns Are Working

  • By UCT-author
  • In Digital Marketing Consultancy

Introduction Running a digital marketing campaign is just the beginning—you also need to know if it’s delivering results. But with so many tools and metrics available, how do you know what to track and what really matters? To get the most out of your marketing efforts, it’s essential to focus on the right performance indicators and understand how they reflect the impact of your work. Here’s a breakdown of how to measure your campaign’s success in a meaningful way. 1. Start with Clear Goals Every successful campaign begins with well-defined objectives. What are you trying to achieve? Are you looking to generate leads, boost online sales, grow your social following, or increase brand awareness? The answer to that question determines everything else. For instance, if your goal is more conversions, you’ll want to focus on actions like purchases or sign-ups. If visibility is the aim, metrics like reach and impressions will be more relevant. Without a goal, your metrics won’t have any real context. 2. Look at Website Traffic and User Behavior One of the easiest ways to see if your campaign is attracting attention is by monitoring traffic to your website. Use tools like Google Analytics to see where your visitors are coming from—social media, email, search engines—and what they do once they arrive. But don’t just stop at the number of visits. Dig deeper into metrics like: Bounce rate: Are people leaving quickly? Pages per session: Are they exploring more of your content? Average session duration: Are they staying long enough to engage? These indicators help you understand how well your website is holding a visitor’s interest. 3. Pay Attention to Conversion Rates Traffic is great, but if people aren’t taking action, something’s not clicking. Whether your call-to-action is to download a guide, make a purchase, or sign up for a demo, you need to track how many visitors follow through. The conversion rate gives you a clear percentage of people who completed your desired action. If that number’s low, it may be time to adjust your messaging, streamline your landing page, or improve your offer. 4. Don’t Ignore ROI One of the most important numbers to watch is your return on investment (ROI). After all, you’re putting time and money into your campaigns—you want to make sure you’re getting a positive return. To calculate ROI, subtract your campaign costs from the revenue it generated, then divide by the cost. A healthy ROI shows your marketing is profitable. If not, you may need to reassess your approach or spending. 5. Track Social Media Performance If your campaigns include social platforms, keep an eye on how your content is performing there. Metrics like engagement (likes, shares, and comments), follower growth, and click-through can tell you how well your message is landing with your audience. If you’re running paid social ads, also watch your cost per click (CPC) and cost per acquisition (CPA) to ensure you’re getting good value. Over time, a strong social presence can help build brand loyalty and community, so it’s worth tracking more than just surface-level numbers. Conclusion There’s no single formula for measuring digital marketing success. It all comes down to your goals and whether your strategy is helping you reach them. Whether it’s growing your email list, driving sales, or strengthening your online presence, the right data can guide your decisions and sharpen your results.

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What’s the Best CMS for Your Website? Let’s Break It Down.

  • By UCT-author
  • In Website Development

Introduction Launching a new website? One of the first and most important choices you’ll make is picking the right CMS—short for Content Management System. Whether you’re starting a personal blog, building an online store, or showcasing your creative work, your CMS will shape how your site functions, looks, and grows. With so many options out there, it’s easy to feel overwhelmed. Let’s walk through a few of the most popular platforms, what they’re good at, and which one might be the best fit for you. 1. WordPress: The Jack-of-All-Trades WordPress is the reigning champ of CMS platforms—and for good reason. It powers more than 40% of all websites globally, and it’s loved for its balance of flexibility and ease of use. Whether you’re building a blog, a business site, or even a small e-commerce store, WordPress gives you room to grow. 2. Shopify: Built for Online Stores If your main goal is selling products online, Shopify might be your best bet. It’s built specifically for e-commerce and has just about everything you need to run a successful online store right out of the box—inventory tracking, payment processing, shipping tools, and more. 3. Wix: Great for Getting Started Fast Wix is a favorite for those who want to get a good-looking website online quickly and without fuss. Its drag-and-drop interface makes it simple to design pages, even if you’ve never built a website before. For small businesses, personal projects, or portfolios, Wix is often more than enough. 4. Joomla: A More Advanced Option Joomla isn’t as widely known as WordPress, but it holds its own, especially among developers and more technically inclined users. It offers more control and structure out of the gate, which can be appealing for those managing larger websites or more complex content. Conclusion There’s no one-size-fits-all answer when it comes to choosing the right CMS. It depends on what you need your website to do, and how hands-on you want to be. Take some time to think about your goals, your budget, and your comfort level with technology. The best CMS is the one that helps you build the website you envision—and supports you as that vision evolves.

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How Long Does It Take to See Results from SEO?

  • By UCT-author
  • In SEO

Introduction If you’ve started investing in SEO or are thinking about it, chances are you’ve asked this question: When will I start seeing results? It’s a fair question—after all, SEO isn’t free, and it takes time and effort to do it right. But unlike paid ads that bring quick (and temporary) wins, SEO is a slow and steady game that builds lasting value over time. In this article, we’ll walk through the key factors that influence SEO timelines and what you can realistically expect along the way. 1. Your Industry and Website Play a Big Role Not all websites are created equal, and not all markets are either. If you’re in a competitive field like legal services, real estate, or online retail, climbing to the top of search results is going to take longer than if you are in a more niche space. The age and health of your website also matter. If your site is brand-new, has technical issues, or lacks content, you’ll need to spend some time laying the groundwork first. But if you’re building on a solid foundation, you could start seeing traction in as little as 3–4 months. 2. What Kind of SEO Are You Doing? SEO is a broad term that includes everything from on-page tweaks to long-term content strategies and link building. Some tactics, like fixing title tags or improving page speed, can have a relatively quick impact. Others—like earning high-quality backlinks or developing a strong content hub—take longer but pay off big over time. The best results usually come from a mix of both. A well-rounded SEO strategy that includes technical optimization, great content, and authoritative links will keep you on the right track. 3. Google Doesn’t Stand Still Search engines are always evolving. Google, in particular, regularly rolls out algorithm updates that can shift rankings, sometimes subtly, sometimes dramatically. These changes can affect how quickly your site gains visibility. The good news? If you’re following SEO best practices and focusing on user experience, these updates are more likely to help than hurt you. But it’s still important to monitor your performance and be ready to adapt. 4. Consistency Is What Moves the Needle One of the most important truths about SEO is that it rewards consistency. It’s not something you can do for a month and then forget about. Search engines want to see that your site is active, trustworthy, and up-to-date. That means regularly publishing content, maintaining your site, building new links, and optimizing existing pages. Think of SEO like going to the gym—you won’t see results after one session, but stick with it and the improvements will add up. Conclusion So, how long does SEO take to work? It depends. For some, early results might show up in a few months. For others, especially in competitive industries or with newer websites, it could take six months to a year or more to see significant movement. What matters most is taking a strategic, long-term approach. Be patient, stay consistent, and trust the process. Over time, your efforts will translate into better rankings, more organic traffic, and a stronger online presence that keeps delivering value well into the future.

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How AI Tools Can Streamline Your Business WorkflowHow AI Tools Can Streamline Your Business Workflow

  • By UCT-author
  • In AI Tech

Introduction Running a business today means constantly looking for ways to work smarter, not just harder. Whether you’re leading a small team or managing a large organization, efficiency and adaptability are key. One of the biggest enablers of both is Artificial Intelligence (AI). Far from being a distant, futuristic concept, AI is already reshaping how companies manage day-to-day operations. But what does that look like in practice? Here’s a look at how AI tools are being used to simplify workflows, boost team performance, and help businesses operate more effectively. 1. Cutting Down on Repetitive Work Let’s face it—some tasks just eat up time. Data entry, appointment scheduling, sorting emails, answering FAQs… these are necessary but don’t always need a human touch. That’s where AI steps in. Tools like chatbots, automated invoicing systems, and smart scheduling apps can handle these routine jobs without breaking a sweat. The result? Your team spends less time on busywork and more time on the projects that move the needle. It’s not about replacing people, it’s about freeing them up to do their best work. 2. Smarter Decisions, Backed by Data Today’s businesses are sitting on more data than ever, but making sense of it all is another story. AI excels here. It can sift through huge volumes of information and spot trends, patterns, and insights that might otherwise go unnoticed. From forecasting demand to tweaking your pricing strategy or fine-tuning a marketing campaign, AI-powered analytics help you make faster, more informed decisions. It’s like having a team of data scientists working around the clock, minus the overhead. 3. Better Team Collaboration AI isn’t just about automation—it also helps people work better together. In project management tools, AI can help assign tasks more intelligently, track progress, and send out timely nudges to keep projects on track. And for global teams, AI-powered language tools can help bridge communication gaps, making it easier to collaborate across borders and time zones. By improving how information flows between people, these tools support stronger, more productive teams. 4. A More Personalized Customer Experience Personalization used to mean knowing your customer’s name. Now, with AI, it means much more. AI can help tailor emails, recommend products, and even predict what a customer might need next—all in real time. By delivering relevant, personalized experiences, businesses can deepen customer relationships and build trust. And in a competitive market, that kind of connection can make a big difference in customer loyalty and long-term growth. Conclusion AI is no longer a “nice to have,” it’s becoming a vital part of doing business efficiently. Whether it’s eliminating manual tasks, turning raw data into actionable insight, helping teams collaborate, or improving how you connect with customers, AI tools are changing the game. As these technologies continue to develop, now’s a smart time to start exploring how AI can fit into your workflows. With the right tools in place, your business can not only keep up but lead the way.

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What’s the Best CMS for Your Website? Here’s How to Decide

  • By UCT-author
  • In Website Development

Introduction If you’re building a website, choosing the right Content Management System (CMS) is one of the first big decisions you’ll face. The CMS you go with will shape how your site looks, functions, and grows over time. With so many options out there, each promising different strengths, it’s easy to feel overwhelmed. Whether you’re launching an online store, a personal blog, or a company site, this guide will help you understand the most popular platforms and how to choose the one that fits your goals. 1. WordPress: Flexible and Familiar When people think of CMS, they often think of WordPress, and for good reason. It powers over 40% of all websites on the internet. It’s flexible, easy to use, and works well whether you’re a total beginner or someone with coding chops. 2. Shopify: Tailor-Made for Online Stores If selling products is your main goal, Shopify is a strong contender. This platform is designed specifically for e-commerce, making it easy to manage inventory, handle payments, and set up your storefront with minimal hassle. It’s incredibly beginner-friendly, with built-in tools that support your business as it grows. Whether you’re selling 10 items or 10,000, Shopify scales well. 3. Wix: Great for Simple, Stylish Sites If your goal is to get a sleek website up and running quickly, Wix is a solid choice. It’s built for non-technical users and uses a drag-and-drop editor that makes designing pages feel more like using a design tool than writing code. Wix is especially popular with freelancers, creatives, and small businesses looking for attractive, professional-looking websites without a steep learning curve. 4. Joomla: A Middle Ground with More Control Joomla might not get as much attention as WordPress or Shopify, but it has a loyal user base, especially among developers who want more control without jumping into a full developer framework like Drupal. It’s more flexible than Wix and can handle complex site structures better than WordPress in some cases. That makes it a good fit for content-heavy websites or businesses with more unique requirements. Conclusion There’s no one-size-fits-all CMS. The best choice depends on what you’re trying to achieve, how tech-savvy you are, and how much flexibility you’ll need in the long run. Before you commit, think about what features matter most for your site today—and what you’ll need as your business or brand grows. Picking the right CMS now will save you time, effort, and headaches down the road.

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How Do I Know If My Website Is Secure Enough?

  • By UCT-author
  • In Website Development

Introduction You’ve launched your website, started offering your services, and are attracting visitors — but here’s the crucial question: Is your website secure? Cyber threats don’t just target big corporations; small businesses, startups, and personal brands are all at risk. And the unfortunate truth? Many business owners don’t realize their websites are vulnerable until it’s too late. So, how can you ensure your website is secure? 1. Check for HTTPS The first thing you and your users should look for is HTTPS. That little padlock next to your website’s URL means your site is using an SSL certificate, which encrypts data transferred between your site and visitors. If your site still only uses HTTP, you’re signaling potential risks to both users and search engines. 2. Keep Everything Updated Using outdated plugins, themes, or CMS versions (like WordPress) makes your site an easy target for hackers. Regular updates fix known vulnerabilities. Think of it as maintaining a secure door: you wouldn’t leave it unlocked just because the lock is old. 3. Use Strong Passwords and Manage User Access If your team is relying on weak passwords like “password123,” your site is at high risk. Implement strong, unique passwords for every user, and make sure only necessary individuals have admin access. 4. Backup Regularly and Use a Firewall A recent backup can be a lifesaver in case something goes wrong. Pair that with a web application firewall, which acts as a barrier against malicious traffic, ensuring your site stays safe. Conclusion Website security is not just about protecting data; it’s about safeguarding your reputation, your customers, and your peace of mind. Take the time to evaluate, strengthen, and regularly update your website’s defenses. In today’s digital world, security isn’t just nice to have — it’s essential.

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The Impact of Augmented Reality (AR) on Consumer Shopping Behavior

  • By UCT-author
  • In High End Creativity

Introduction: The retail landscape is rapidly evolving, and one of the most exciting advancements in recent years is Augmented Reality (AR). With its ability to blend the digital and physical worlds, AR has changed how consumers interact with products, make purchasing decisions, and experience brands. From virtual try-ons to interactive store displays, AR is reshaping the way we shop, creating more immersive and engaging experiences. In this blog, we’ll explore how AR is influencing consumer shopping behavior and why it’s becoming an essential tool for businesses looking to stay competitive in the modern retail environment. 1. Virtual Try-Ons and Product Visualization: One of the most popular uses of AR in retail is the ability for customers to virtually try on products before making a purchase. Whether it’s clothing, makeup, or furniture, AR allows shoppers to visualize how a product will look on them or in their space without physically trying it. 2. Enhanced in-Store Shopping Experience: In physical stores, AR is transforming the way customers interact with products and displays. AR-enabled apps can guide shoppers to specific products, provide detailed information about items, and even suggest complementary products in real time. 3. Bridging the Gap between Online and Offline Shopping: AR’s ability to bridge the online and offline shopping experience is a game-changer for retailers. Customers now expect a seamless shopping journey across multiple channels, and AR helps create that connection. 4. Influencing Consumer Decision-Making: One of the most profound impacts of AR is its ability to influence consumer decision-making. The immersive nature of AR experiences creates emotional connections with customers, which can lead to increased brand loyalty and higher sales. Studies have shown that consumers are more likely to purchase a product they’ve interacted with through AR, as it creates a sense of trust and satisfaction. 5. The Future of AR in Retail: As AR technology continues to evolve, it’s expected to play an even bigger role in the future of retail. The integration of AR with other cutting-edge technologies like artificial intelligence (AI) and machine learning will allow for more personalized and targeted experiences. Conclusion: Augmented Reality is undoubtedly transforming the retail experience, offering consumers a more personalized, interactive, and immersive way to shop. From virtual try-ons to in-store enhancements and the bridging of online and offline experiences, AR is reshaping consumer behavior and changing the way businesses engage with their customers.

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AI-Powered Product Recommendations: How Smart Algorithms Are Personalizing Online Shopping

  • By UCT-author
  • In E-Commerce (online Shop)

The world of e-commerce is evolving at an unprecedented pace, and at the heart of this transformation is artificial intelligence. AI-powered product recommendations are one of the most disruptive innovations in online retail, a game-changer that enhances the shopping experience, increases customer satisfaction, and boosts sales. But how are smart algorithms shaping the way we shop online? The Science behind AI-Powered Product Recommendations Traditionally, product recommendations were based on simple rules like best sellers or user ratings. Today, AI has taken this to the next level by leveraging machine learning, deep learning, and big data analytics to create highly personalized shopping experiences. Here’s how AI-powered recommendations work: Behavioral analytics – AI tracks user behavior, analyzing past searches, clicks, purchases, and time spent on specific products to predict what a customer might like. Collaborative filtering – This technology compares user preferences with those of similar shoppers to suggest relevant products. If multiple users with similar interests have purchased a particular item, the AI ​​recommends it to others with matching patterns. Content-based filtering – AI examines product descriptions, categories, and specifications to suggest items that match a shopper’s previous interests. Real-time data processing – AI continuously updates recommendations based on real-time interactions, dynamically adjusting suggestions as users browse an online store. The impact of AI-driven recommendations on e-commerce AI-powered recommendations aren’t just a feature – they’re a powerful tool that drives customer engagement and increases revenue. Here’s why they’re important: 1. Higher conversions and sales personalized product recommendations dramatically boost conversions by making it easier for users to find the items they’re most likely to buy. Studies show that AI-driven recommendations can increase revenue by 10-30%. 2. Improved customer experience by providing relevant suggestions, AI reduces decision-making stress, making shopping fun and easy. Customers no longer need to scroll endlessly to find what they need. 3. Increase customer retention AI-powered recommendations create personalized shopping experiences, encouraging customers to come back. Retail giants like Amazon and Netflix thrive on personalized recommendations, keeping users engaged for longer. 4. Reduce cart abandonment By suggesting complementary products at checkout, AI can nudge users to complete their purchase, reducing abandoned carts and increasing average order value. The future of AI in personal shopping The next wave of AI-powered personalization will include: Augmented reality (AR) and virtual try-ons – Shoppers can visualize products before they buy, creating a more immersive experience. Voice commerce integration – AI-powered recommendations through smart assistants like Alexa and Google Assistant will make shopping easier. Emotion recognition AI – Advanced AI will analyze facial expressions and emotions to recommend products that match a user’s mood. AI-powered product recommendations are redefining online shopping, creating seamless, engaging, and highly personalized experiences. Businesses that leverage AI-powered personalization will see higher customer satisfaction, improved conversions, and increased brand loyalty. At the University of Cape Town, we specialize in cutting-edge AI solutions that enhance e-commerce experiences. Want to transform your online store with intelligent recommendations? Let’s build the future of AI-powered shopping together!

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How AI-Powered Search Is Changing the Way Consumers Shop Online

  • By UCT-author
  • In E-Commerce (online Shop)

In the fast-paced world of e-commerce, search is no longer just typing keywords into a search bar and scrolling through endless results. Thanks to AI, online shopping has become smarter, more intuitive, and more deeply personalized. AI-powered search is revolutionizing the way consumers find products, making the experience faster, more efficient, and more relevant to individual needs. The evolution of online search: Traditional keyword-based search engines often produce frustrating results—misspelled words, vague queries, or too many irrelevant results. AI-powered search removes these anomalies by understanding intent, context, and user behavior in real time. Through technologies like machine learning (ML), natural language processing (NLP), and computer vision, AI makes online shopping a more seamless experience. How does AI-powered search work? AI-powered search engines use advanced algorithms to predict, interpret, and optimize search results. These technologies analyze massive amounts of data, learning from user behavior to deliver highly personalized shopping experiences. 1. Natural Language Processing (NLP) AI understands conversational language, allowing users to search in a more natural and human way. Instead of typing in strict keywords, customers can ask questions like, “What is the best budget-friendly smartphone with a great camera?” and get highly relevant results. 2. Visual Search Shoppers can now upload a photo instead of typing in a query. AI analyzes the image, identifies key features, and presents matching or similar products. Platforms like Pinterest and Google Lens have already integrated visual search, allowing consumers to shop using just a photo. 3. Voice Search and Smart Assistants With the advent of voice assistants like Siri, Alexa, and Google Assistant, consumers are increasingly using voice search to shop online. AI enables these assistants to process natural speech patterns, making hands-free shopping easier. 4. Personalized Search Results AI-powered search engines track past searches, purchase history, and browsing behavior to predict what a user is searching for before they type it in. This personalization increases conversion rates and enhances the overall shopping experience. The impact of AI-powered search on ecommerce: 1. Faster and more accurate product discovery AI-powered search filters millions of products in milliseconds, ensuring consumers find exactly what they need without endless scrolling. 2. Higher conversion rates when shoppers get relevant results quickly, they are more likely to complete a purchase. AI-powered search increases the chances of converting searches into sales. 3. Better customer retention a seamless shopping experience keeps customers coming back to you. AI-powered search ensures that they always find what they need effortlessly, which fosters long-term brand loyalty. 4. Lower cart abandonment when users can quickly find what they’re looking for — without frustration — they’re less likely to abandon their shopping carts. Real-world examples of AI-powered search in action: Amazon’s AI search engine – uses predictive analytics and NLP to surface products based on user preferences, search history, and popular trends. Google Lens & Pinterest Visual Search – allows shoppers to search for products using images, transforming the way they discover fashion, home decor, and tech gadgets. Sephora’s virtual assistant – uses AI to analyze customer queries and suggest beauty products based on skin tone, preferences, and previous purchases. What’s next for AI-powered search? The future of AI-powered search will include: Augmented reality (AR) integration – allowing users to visualize products in their space before purchasing. Smarter predictive search – AI will improve search intent with highly personalized recommendations. Cross-linguistic and cross-cultural AI search – breaking down language barriers in global e-commerce.

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How Augmented Reality Will Transform Online Shopping in 2025?

  • By UCT-author
  • In E-Commerce (online Shop)

The e-commerce landscape is evolving faster than ever, and augmented reality is at the forefront of this transformation. In 2025, online shopping will no longer be about browsing static images or reading product descriptions. AR is bridging the gap between digital and physical retail, allowing customers to interact with products in a highly immersive and engaging way. The result? Higher conversion rates, fewer returns, and unparalleled customer satisfaction. The Rise of AR in E-Commerce: Augmented reality has gone beyond being a novelty — it’s now an important tool for brands looking to improve customer experience and boost sales. With advances in artificial intelligence, 5G connectivity, and AR technology, businesses can now offer hyper-realistic product previews that make online shopping feel more like an in-store experience. Key Ways AR Is Revolutionizing Online Shopping: Virtual Fashion and Beauty Try-Ons AR-powered virtual try-ons allow customers to see what clothes, accessories, and even makeup would look like on them — without stepping foot in the store. Brands like Sephora and Gucci are already using AR to track faces to help customers try on different shades of lipstick or glasses before making a purchase. AR for Home Shopping and Furniture Giant retailers like IKEA and Wayfair have integrated AR-powered apps that allow users to visualize furniture and decor in their homes. By overlaying life-size 3D models, shoppers can make more informed purchasing decisions, reducing the hassle of returns. Interactive 3D Product Previews Static images are becoming obsolete. With AR, customers can rotate, zoom in, and inspect products in 3D before purchasing. This feature is especially useful for gadgets, appliances, and high-end consumer products. AR Showrooms Some brands are taking AR to the next level by creating fully immersive virtual showrooms. Instead of visiting a physical store, customers can walk through a 360-degree AR shopping experience, interacting with products as if they were right in front of them. Business Benefits of AR in Online Shopping: Increased Conversion Rates Customers are more likely to complete a purchase when they can see and interact with the product before they buy. Studies show that AR-powered product visualization leads to a 40% increase in conversion rates compared to traditional e-commerce. Lower Return Rates High return rates are one of the biggest pain points for e-commerce businesses. AR helps eliminate uncertainty by giving customers a realistic preview, leading to more confident purchasing decisions. Enhancing Customer Engagement AR experiences keep users on websites and mobile apps for up to three times longer, increasing brand engagement and boosting customer loyalty. Competitive Advantage Brands that embrace AR are ahead of the curve, offering unique shopping experiences that set them apart from competitors who still rely on traditional methods. What’s Next for AR in Online Shopping? AI-Powered Personalized AR Experiences – Future AR systems will use AI to recommend products tailored to individual preferences, making shopping easier and more efficient. Web-based AR (no app required) – Instead of downloading separate apps, customers will be able to experience AR directly from their web browsers. Haptic feedback and AR shopping – The future may bring technology that allows users to “feel” textures and materials through AR-enhanced shopping. Augmented reality is no longer just a futuristic concept, it is a game-changer that will redefine online shopping. In 2025, AR will enhance product discovery, personalize shopping experiences, and increase sales while reducing returns. Companies that invest in AR-enabled e-commerce solutions will not only improve customer satisfaction, but also secure a competitive advantage in an increasingly digital world.

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