Conser IT Support

CONSER is a renowned engineering consultancy firm specializing in infrastructure and urban development projects.

Challenges:

CONSER needed comprehensive network and storage solutions to handle large volumes of data and ensure smooth internal communication.

Solutions Provided by UCT:

• Network Management (Mikrotik): Optimized LAN and Wi-Fi networks with Mikrotik routers to ensure stable and fast connectivity across multiple office locations.
• Storage Management (Synology and WD Cloud): Set up and maintained NAS systems (Synology and WD Cloud) for secure data storage, backup, and restoration.
• PBX Management (3CX): Managed the 3CX IP telephone system for seamless communication within the office.
• Help Desk Support: Provided hardware, software, and printer troubleshooting services.
• Access Control: Implemented access control systems for security.
• Email Management (MS Outlook): Managed the team’s Outlook email system, ensuring efficient and secure email communications.

Results:

• Improved network performance, reducing latency and enhancing connectivity.
• Secure, efficient data management with NAS systems, reducing the risk of data loss.
• Streamlined communication via the 3CX IP telephone system.
• Reduced IT issues through proactive Help Desk support.